Support Policy Page

We offer multiple channels for customer support to cater to your needs:

  • Email Support: Contact our dedicated customer service team at [curvyqbd@gmail.com] for assistance. We strive to respond to all emails within 24 hours during regular business hours.

  • Live Chat: Visit our website to chat with a customer support representative in real-time. Our live chat is available during specified business hours.

2. Support Hours

Our customer service team is available to assist you during the following hours:

  • Monday to Friday: 9:00 AM to 6:00 PM (GMT)
  • Saturday: 10:00 AM to 4:00 PM (GMT)
  • Sunday: Closed

3. Response Time

We understand the importance of timely assistance. While we aim to respond to all inquiries promptly, please allow up to 24 hours for a response. During peak times, our response time may be slightly longer, but rest assured we are working diligently to address your concerns.

4. Support Services

Our customer support team is here to help you with:

  • Order Inquiries
  • Product Information
  • Sizing Assistance
  • Return and Exchange Requests
  • Technical Support for the Website

5. Feedback and Suggestions

We value your feedback as it helps us improve our products and services. If you have suggestions, concerns, or compliments, please feel free to share them with us through our customer service channels.

6. Contact Us

For any support-related inquiries or assistance, please reach out to our customer service team at [curvyqbd@gmail.com]. We are dedicated to ensuring your satisfaction with CurvyQ and are here to make your shopping experience delightful.

Thank you for choosing CurvyQ – where every curve is celebrated!